How are we doing? Survey looks at how groups use metrics
Most associations attempt to gauge their own performance, but vary in what they measure and how often board members get updates
Read MoreHow one group plans to change chapters
Financial Planning Association says move will improve technology services, response to member needs
Read MoreAssociations scramble to build next generation of skilled workers
Some groups pour more resources into workforce development efforts as industries they represent face looming labor shortages
Read MoreWeighing benefits and costs, associations turn page on chapter ties
RRC eliminated patchwork of chapters, while NAR imposed common standards
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