When teaching staff to use IT, think small and accessible
- March 5, 2021 |
- Walt Williams
Consultants say short, on-demand how-to videos and text descriptions help people process info better than long training sessionsAchurchTraining staff to use your association's IT systems shouldn't induce migraines. Rather, the best strategies involve dividing lessons into small chunks, making that content easy to access at any time, and never underestimating the value of human interaction, according to consultants and IT staffers.Take the National Cattlemen's Beef Association, which several years ago transitioned from in-house computer servers to cloud-based Microsoft Office 360 and SharePoint systems. The organization's roughly 150 staff had a hard time figuring out how… Read More