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Optimum tech role for CEO is balancing mission with ROI

Unless chief executive has solid IT background, best position is usually hands-off; emphasis must be on empowering strategic direction Not long ago, a new manager at the American Society of Anesthesiologists came to Executive Vice President John Thorner to ask for a technology upgrade to simplify the reporting process for continuing medical education credits. Thorner agreed the upgrade would be a significant improvement to the learning management system, but he also knew the $40,000 price tag would be difficult to fund in the middle of the budget year. So he presented three options: Cut something else in the education area to pay for it; propose cuts elsewhere in the… Read More