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Groups say consulting can be profitable, but it's a tough business to crack

Some higher education associations see service as a way to satisfy member needs and generate revenue to meet bottom lines

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Associations seek to get cash in hands of laid-off workers

With unemployment rates soaring, demand for financial aid so high it has crashed websites of groups with assistance programs

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Groups ramp up content, outreach to meet members' needs

Associations launch webinars, email updates and community forums to provide information on enduring pandemic's economic fallout

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How to organize a (mostly) perfect virtual board meeting

Test out your equipment beforehand, dedicate a staffer to overseeing the technology, check state laws to avoid potential legal issues

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The Forever Transaction takes membership to next level

Author Robbie Kellman Baxter advises companies and associations on maintaining loyalty of customers while attracting new ones

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