Ditching the physical office? Communication tools are key
Associations that transitioned to full or partial virtual office environments say the move can save money, attract and retain talent
Read MoreSurvey aims to give groups guidance on inclusion efforts
12 associations participate in Welcoming Environment study
Read MoreEvent organizers step up sanitation, communication plans to allay coronavirus concerns
More hand-sanitizing stations, cleaning staff and medical stations at meetings and trade shows; some groups encouraging a 'no handshake' policy
Read MoreASAE finds human touch makes chat a win for its website
Group eschewed online chatbots for live chat and found members had complex questions that an AI couldn't easily answer
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