CEO DATELINE - Telecom association targets coronavirus scams
CEO DATELINE - Telecom association targets coronavirus scams
- April 6, 2020 |
- Walt Williams
Scammers have been working overtime to peddle fakes cures and testing for COVID-19 through robocalls, but at least one association said it has had some success in curbing those scams.
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USTelecom—The Broadband Association said Friday that its Industry Traceback Group (ITG) had recently traced several coronavirus robocall scams to their point of origin and convinced telecommunications providers to sever their relationships with the scammers. Examples include:
—A testing kit scam to a VoIP (voice over internet protocol) provider in the Philippines. ITG notified the provider it was carrying suspect traffic bound for the U.S. and within 24 hours the provider indicated it severed its relationship with the customer and the calls stopped.
—An HVAC duct cleaning scam was traced a Florida provider receiving the calls from Pakistan. After notification by ITG, downstream call providers receiving traffic from the Florida entity intervened and the calls stopped.
—A work-from-home for Amazon scam. In about an hour, ITG traced the calls to a provider in California who stopped taking the illegal calls from a customer based in Utah.
"Sad to say, but robocall scammers are out in force during this public health emergency, using COVID-19 to prey on vulnerable consumers." USTelecom CEO Johnathan Spalter said in a statement. "As soon as these scams started popping up, we began aggressively tracing them— - literally around the world."
USTelecom's announcement came the same day the Federal Communications Commission and Federal Trade Commission sent a joint letter to telecom service providers urging them to "do their part" to stop robocall scams exploiting COVID-19 fears.
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